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Over the years, and through a number releases of BriefingEdge, our staff has gathered, not only a lot of briefing center support experience, but also a compilation of a good number of questions that our customers and potential customers have asked on a frequent basis.
We have organized and published those Frequently Asked Questions here and welcome you to view them. Please don't forget, we also have a penchant for answering other questions over the phone. So if your question is not listed here, please call us and ask away!
 
We are here for YOU! The sales success you achieve through your briefing
centers is as important to US as it is to YOU!  We measure our success through yours. That is why we pride ourselves in customer assistance and support.

We rely upon state of the art tools, such as a custom developed error trapping and logging facility that transmits to us any errors encountered when you are running BriefingEdge.  We also use WebeX for training, to introduce new releases and to "put us in your shoes" when trying to identify a problem.

By Phone:
(828) 338-2066

Or by E-mail:
customerservice@briefingedge.com