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BriefingEdge
Version
13 Features and Descriptions Note: Version 13.4 was been posted to all BUG member web sites in June, 2010 |
The BriefingEdge Users Group (the BUG) is the official organization of active BriefingEdge Users whose goal is to exchange best BriefingEdge practices, to funnel requests for new or enhanced features and to identify ways in which new technologies can improve your briefing program. Information about the past and current BUG meetings can be found here in the BUG report.
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Account profiles can now be
uploaded and viewed in additional formats. An account profile can
be uploaded and linked to a customer / visit in any one of these
formats: Doc, Docx, Xls, Xlsx, PDF. For detailed instructions on
using Account
Profiles, click here. |
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Attendees. BriefingEdge
has significantly enhanced the ease and accuracy
involved when adding attendees. A new auto complete feature has
been added to the attendee screen making data entry easier while
increasing the accuracy of both
customer and internal
attendees. There is now a way to track business partners by recording individual partner attendees and their company name, on the internal attendee screen. |
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Evaluations can be more
professionally prepared using the new export evaluations to Word
feature. Although you can still email evaluations directly, you
can now precisely control the formatting by exporting the
evaluation to Word.
Complementing this feature is a new report allowing you to fill out an
evaluation on screen and link it to an attendee. |
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Outbound briefings. BriefingEdge now supports Outbound (also called Off-site) briefings by recording the city, state and/or country in which a briefing occurs. Outbound briefings do not use a room in your briefing center but all other features including agenda and meal planning and speaker selection, are still supported. |
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Shared Rooms. You can now define one or more rooms at various centers as being shared. A shared room can be scheduled by another briefing center and would be used for video or telepresence meetings, those requiring multiple rooms in difference locations concurrently. All conflict checking features apply to shared rooms, just like any other room under the control of BriefingEdge. |
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Topics
and Agendas. There are quite a few improvements to the
agenda development process. You can now
rearrange topics
using a drag-and-drop interface. You can also indicate, on an
individual basis, whether a particular speaker should be included in the
evaluation process. You can now remove either day of a 2-day visit
while in tentative or confirmed status. A new comment field has been added to the Topics and Meals screen to match the expanded field on the agenda screen. Like other text boxes in BriefingEdge, this one can be labeled anyway you want and can even include a little help box. There is also a new attendee administration feature designed to standardize attendee names, titles and email addresses. |
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Reporting has been expanded and
simplified.
There are now new
administration reports to make it easier to manage categories,
topics and meals. For those briefing programs with multiple sites, the user interface when
selecting
sites has been improved.
The Won/Loss report
now lets you compare the revenue potential with the actual revenue won
or lost. Emailing reports has been greatly simplified by using the same auto completion feature we introduced for attendees. The Detailed Briefing Package report contains all of the details captured for this visit. It is the report displayed when an invitation is sent to a speaker and is typically the report displayed when you click on the visit # from any of the summary reports. |
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Personal
Calendar Integration. One of the biggest series of
enhancements introduced with version 13 involves
personal calendar
integration, integrating speakers and attendees personal calendars
with BriefingEdge.
These features are compatible with Microsoft Outlook, Lotus Notes and
Novell Groupwise. New features include tentative
acceptance in addition to accept and decline.
BriefingEdge
now can read the speaker's response and display that text on the agenda
screen. It also maintains a history of every speaker invited for
each agenda item. |
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New
Scheduling Enhancements. Extended Length Visits has arrived. Visits can be scheduled from 1 to 5 days in length and you can drag and drop topics within and between days. You can expand a visit up to 5 days in length (if you've allowed 5-day visits) and you can also shrink visits from 5 to 4, from 4 to 3, from 3 to 2 or from 2 to 1 day. BriefingEdge will now display the reason why a date is unavailable as a rollover. See |
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New
Administrator Features. New screens have been developed
that enable the administrator to customize their briefing program even
more. One new administrative feature allows you to define the
specific
reason
for briefing questions on a site-by-site basis. Typically, the
briefing request form contains from 4 to 10 questions designed to record
the reason for this briefing, customer background, issues, etc.
Now, an administrator can define each question, its order and whether it
is required or optional. There are now new tools to copy and move visits that are reserved for administrators only. These tools differ from the normal reschedule function in that they automatically override all scheduling rules developed for your site and they don't generate automatic emails. |
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New Site
Configuration Parameters. New parameters have been added
to the site administration screen allowing you to customize the
operation of your site even more. You can set the default visit
starting and ending times and define minimum and maximum briefing
lengths. These
new
site administration parameters are discussed in detail here. |
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New
Security Features and Reduced User Administration. Version 13
introduces new security features allowing you to grant important
business partners
with limited and controlled access to BriefingEdge. After 10 years of mapping user capabilities to specific access levels, BriefingEdge has started the process of being able to grant new capabilities to existing user accounts without having to create additional accounts for those new capabilities. This process will require the conversion of existing accounts to the new functional capabilities model. This process started over a year ago and culminates in the elimination of Site Administrators as a separate access level. The new security structure allows you to assign Site configuration privileges to existing coordinator accounts allowing them to maintain their own site parameters. It also allows you to assign one or more coordinator or administrator accounts to the BriefingEdge Request Acknowledgment Inbox meaning they'll receive copies of incoming requests for that site. |